Built for Hotels That Care About Guest Experience
From front desk automation to revenue optimization, HiLucy transforms how your hotel operates.
8 sec
Avg response time
80%
Staff time saved on routine requests
$120+
Monthly revenue uplift per room
How Hotels Use HiLucy
Three ways HiLucy transforms your hotel operations from day one.
Front Desk Efficiency
Reduce check-in time with digital pre-arrival forms. Automate FAQ responses so your staff can focus on high-touch hospitality instead of repetitive questions.
Revenue Growth
Drive incremental revenue with smart upsells, spa bookings, late checkouts, transport scheduling, and room upgrades suggested at the perfect moment.
Guest Satisfaction
24/7 availability with instant responses in 100+ languages. Every guest gets personalized service, whether they message at 2 PM or 2 AM.
See Lucy in Action at a Hotel
Watch how Lucy books a spa appointment, collects payment, and confirms the reservation, all through a single WhatsApp conversation.
~90 seconds
End-to-end
$120
Revenue captured
0
Staff involvement
I'd love to book a deep-tissue massage. What do you have available?
Great choice! I see you're in Room 118 at the Beachside Wing. We have openings tomorrow at 10 AM or 2 PM, 60 or 90 minutes. Which works for you?
90 minutes at 2 PM, please.
Payment link sent
90-min deep-tissue massage · $120.
Payment received, appointment confirmed
Tomorrow 2:00 PM, Beachside Spa.
You're booked! 90-minute deep-tissue massage tomorrow at 2 PM at the Beachside Spa. See you there!
Payment received and massage appointment confirmed.
Works with your hotel systems
HiLucy integrates with the tools you already use, no migration required.
Ready to let Lucy run the show?
Set up in minutes. No coding required. Your guests will never know the difference, except the service just got way faster.
Get Started