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    AI for Hospitality

    Smart for businesses, great for guests.

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    AI-Powered Concierge

    Your guests text.
    Lucy handles the rest.

    Bookings, upsells, and guest support — answered in seconds on WhatsApp, 24/7. No apps to install. No friction.

    See it in action How it works
    8 secondsavg response
    End-to-endguest automation
    24/7always-on
    9:41
    L
    Lucy
    online
    Hey! I'd like to rent a catamaran for 5 people tomorrow.
    Absolutely! What time works best?
    10 am would be perfect.
    Checking availability with the captain now…
    Captain notified via WhatsApp
    Captain confirmed — slot held
    You're all set for 10 am! Here's your dock map and payment link. 🎉
    Type a message…
    Why HiLucy

    Everything your concierge does — at machine speed

    Instant Responses

    FAQs and service requests answered automatically — every guest feels heard, instantly.

    Seamless Bookings

    Reserve catamarans, tours, or tables without manual back-and-forth.

    Smart Upsells

    Suggest VIP upgrades and add-ons at just the right moment to boost revenue.

    Human Handoff

    When it matters, Lucy loops in your team seamlessly — no context lost.

    Live demo

    Conversations that turn into actions

    Watch how Lucy automates real guest interactions end-to-end.

    8 secondsAverage first response
    End-to-endFully automated guest journeys
    WhatsApp + SMSMulti-channel follow-up

    Hotel room upgrade Concierge

    Lucy checks room availability, coordinates with the front desk, and upgrades the guest — no staff needed.

    Guest

    Hi! Is there any chance we could upgrade to a room with an ocean view?

    Lucy

    Let me check what's available for your dates — one moment!

    Checked availability with front desk Ocean-view suite open for remaining nights.
    Upgrade approved — suite 401 New key cards prepared at reception.
    Lucy

    Great news — you're upgraded to Suite 401 with a full ocean view! New key cards are waiting at the front desk. Enjoy!

    Guest moved to ocean-view suite with welcome amenities. Handled in under two minutes

    Catamaran rental Bookings

    Lucy qualifies the group, pings the captain, and locks in the time slot — completely hands-off.

    Guest

    We'd love to take a catamaran out tomorrow — group of 6, any morning slots?

    Lucy

    Sounds fun! Let me check the 10 am slot for you.

    Captain notified via WhatsApp Group size and time sent to captain.
    Captain confirmed — 10 am held Lucy closes the loop automatically.
    Lucy

    You're booked for 10 am! Here's the dock map and a quick payment link. See you on the water!

    Dock map and payment link sent instantly. ~90 seconds to confirm

    Ready to let Lucy run the show?

    Set up in minutes. No coding required. Your guests will never know the difference — except the service just got way faster.

    Get started