See How Properties Use HiLucy

Real results from real properties.

Boutique Tulum hotel courtyard with a palapa, mature trees, and a turquoise pool
Hotel

Boutique Hotel Tulum

85% online check-in rate

Reduced front-desk wait times by 90% with Lucy’s automated arrival flow.

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Private villa pool with stone wall, sun loungers, and lush tropical landscaping
Vacation Rental

Riviera Maya Villas

$2,400/mo upsell revenue

Automated spa and transport bookings generated consistent new revenue.

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Cancún beach resort infinity pool with palapa umbrellas and palm trees overlooking the sea
Hotel

Cancún Beach Resort

8-second average response

Lucy handles 800+ guest messages per month, 24/7 without staff intervention.

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Multi-storey beachfront condos in Playa del Carmen with turquoise Caribbean water in the foreground
Vacation Rental

Playa del Carmen Condos

95% guest satisfaction

Self-check-in and instant WhatsApp support delighted remote guests.

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Row of wooden eco-lodge cabins tucked into the jungle canopy with golden afternoon light
Hotel

Tulum Eco Lodge

$120 revenue uplift/room

Smart QR codes at pool and restaurant drove targeted upsell conversions.

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Caribbean palapa cottage on stilts over turquoise water with a wooden dock walkway
Vacation Rental

Caribbean Coast Rentals

15 min saved per booking

Automated guest communication freed up 4 hours of daily staff time.

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Ready to let Lucy run the show?

Set up in minutes. No coding required. Your guests will never know the difference, except the service just got way faster.

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